I have a 96 Quest. Occassionally it shifts hard out of 1st. This is what I have already done:
1. Changed Filter and Trans Fluid.
2. Plugs and Wires
3. Flush and fill
4. Fuel Filter
5. TransEx in system
6. Engine Honey
Let me know if you have anything new to try.
I believe this is normal. I have a 94 and has always had a hard 1-2 shift. I would not worry about it.
Check your engine mounts
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