My hatch recently developed a problem. When it is opened w/the remote it will go all the way up w/no problem and then it will either studder and descend and close under its own control, or it will studder and slam shut. (My least favorite of the two) I bought it used and the manual release has never worked. This is only related because after messing with it the remote stops responding and I can’t get in till I turn the key.
At least the motor is working fine , right? But what holds it at the top?
If the lift gate shocks are worn out it will default to a closed position. The owners manual talks about this. If the shocks are not worn out than you have a different problem and may need to look into the service manula for more details.
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