CD Stuck in factory player...how do I get it out?

illibrium's picture
2004+ Nissan Quest

After never having problems before, my 2004 decided it wouldn't eject my new NIN "Year Zero" CD. It just clicks for a few seconds when I hit eject.

I have the regular factory single disc player. I tried a few things to get it out, but nothing has had any effect.

How do I get it out? The CD will still play, but I'd like to use another CD in there someday.

RICK0510's picture

RE_Stuck CD in factory player

My three year old daughter decided to load six CDs into the single disc player in my 2001. I had to remove the CD player from the dash and pop the top off of it to pull them out. The CDs were directly under the top cover and it comes off with out having to do alot of major dissassembing. The Radio/CD player is easily accessible on the 2001 but I am not sure about the 2004. In the 2001 GLE you just have to remove the trim piece around the the radio and heater controls to get to the mounting screws for the radio. The whole process took me about 15 to 20 minutes.

rodrj145's picture

CD player not working nor turning on for no apparent reason

I have a Nissan Quest SE 2004,everything was perfect til yesterday,i turned on the CD player and all i get is a beeping noise,it won`t turn on nor it won`t play,does anybody out there have a solution,i don`t even think it covered under a warranty......

shari's picture

CD Stuck in factory player

I also have this exact problem. I brought the car to dealership and they said it was the CD since it was homemade. I personally think that's bogus as I also have a crapping 2000 Ford Focus and these CDs NEVER get stuck in it. They tried to get it out but couldn't and suggested I buy a replacement at audio place or get a refurbished one from them for a couple hundred bucks that would take 6 weeks to get. I went to car stereo place and they couldn't find anything to fit into console. A friend suggested to use ipod with connection instead of CD player. This really ticks me off as the radio stinks!!!

Tragedy's picture

Year Zero

Actually, the problem may be the disc, and not your player. I've talked to two people who have noticed issues with putting the disc into or removing it from drives.

If you have it somewhere you can see it, you may notice that when warm, it turns white, and when cooled it will turn black. I think there is some kind of coating on the label, making the disc a bit thicker than most of the CDs I've used.

Good luck!

illibrium's picture

I got it out....

I used the instructions for dismantling the console (off this site) to expose the front of the CD player. I left the CD player installed and only took its face plate off. I saw that inside, underneath the assembly that holds the CD, there was a white gear that was trying to turn another gear but it was just stripping out and going over it. I stuck my hand in there and held it in place while "pressing" eject and the CD came out. (To eject with the face plate off, you have to gently short the two leftmost pins in the female connector where the faceplate circuitry normally connects to. Any piece of metal will do--I used a screwdriver.) I put in another CD while it was still disassembled and it clicked and it still had the problem. I retrieved it again and put everything back together. Now I just need to find a place to get a new CD player, or remember not to put anything in there again--stupid CD player.

Low-PSI's picture

Warranty?

Is your Quest out of warranty? The basic coverage now goes to 60,000 miles. This should be covered.

mclowejr's picture

Does the warranty cover the cd player?

Does anyone know if the 60,000 mile warranty covers the radio/CD player. I am having the same problem with my cd player. I called the nissan dealer. They said they only replace the entire unit (quoted over a $1,000 dollars) and the warranty was good for 3 years/35,000 miles. Perhaps the salesman didn't realize this is a 2004 with the extended warranty?

Thanks.
-----
2004 S model

NYQuest's picture

yes

Yes, the warranty covers the radio/CD. My CD player was replaced two months ago. Same issue as the others, CD would not eject. Warranty covered parts and labor. Your salesman needs to check it out, he is wrong.

Nebsky's picture

You guys think you have

You guys think you have problems, my 2004 SL just got the Wiggles CD stuck in it. Luckily the dealer is close by so we can get it removed. Bad part is that it is Bankston Nissan in Lewisville, TX. Horrible service! Ill drive up the road to another dealer.

Bankston is so lousy. (insert gee Nebsky, how lousy) Well thanks for asking. So lousy that when they charged me 36.00 to change the rear window wiper they gave me a damaged one and then told me that I was the one who damaged it and they wont replace it.

Nice guys huh.