Nissan Quest reliability - how does it compare?

Submitted by mkaresh on Tue, 2007-05-15 09:48. 2004+ Nissan Quest

In late 2005 I started conducting my own reliability research. I'm reporting absolute stats like "times in the shop" that will make the differences between cars much clearer. Relative ratings obscure too much--how large is the difference between "better than average" and "worse than average"? I’ll also be updating results four times a year, so there will be information on new models sooner.

I've been collecting data on the Honda Odyssey, Toyota Sienna, Kia Sedona, and Chrysler minivans for some time, and would like to do the same for the Nissan Quest. But first more owners need to sign up to participate.

To encourage participation, panel members will receive full access to the results free of charge.

Details: Vehicle reliability research

Comments, questions, and suggestions welcome.

» login or register to post comments | previous forum topic | next forum topic | 2031 reads

Next update in May.

Submitted by mkaresh on Tue, 2008-04-08 20:59.

Next update in May. Unfortunately, still not enough Quest owners to include it.

» login or register to post comments

Getting closer...

Submitted by mkaresh on Wed, 2008-02-06 14:01.

...but not there yet. Updated results for 92 other model / model year combinations in a week or so. Would like to include the Quest, but not enough owners have signed up yet. The 2004 is about 2/3 of the way to the minimum.

For the details, and to sign up to help out:

Nissan Quest reliability research

» login or register to post comments

Common Auto Repairs Database (CARDb)

Submitted by mkaresh on Fri, 2007-12-14 14:00.

I recently added a Common Auto Repairs Database (CARDb) to the site. People posting common repairs can include a link to a forum thread discussing the problem. I hope this will make it easier for people to find this information, while helping to grow the forums that have been lending a hand with the research.

Common Auto Repairs Database (CARDb)

» login or register to post comments

Updated results for most

Submitted by mkaresh on Tue, 2007-10-23 11:23.

Updated results for most other minivans next month. Still not collecting data on the Quest, but getting closer to starting with the 2004 and the 2006.

» login or register to post comments

'04 was not Nissan's best year

Submitted by Low-PSI on Wed, 2007-05-16 08:10.

As the (very satisfied) owner of an '04 SE, I find Nissan's position regarding defects in the early '04's puzzling. They admitted the (extensive) problems exist. In fact, they took the unprecedented step of extending the warranty on all '04 Quests. So why give someone the run-around?

» login or register to post comments

my experience

Submitted by birdman on Tue, 2007-05-15 12:59.

I have had my 04 quest at the dealer 6 times for the passenger sliding door not working. April 5th my airbag deployed for no reason and 15 min later my car alarm sounded for 20 min. Nissan corporate is not covering the airbag replacement. They claim I was in a moderate to severe collision which is totally not true. There is no damage to my car besides the airbag deploying and locking the seat belts. This car is not reliable! I have retained a lawyer to fight Nissan. If I was on the highway when the airbag deployed there is no doubt I would have had an accident. My kids are afraid to ride in the car. Nissan is trying to cover up this defect!!

» login or register to post comments

Quite odd

Submitted by mkaresh on Sun, 2007-07-15 10:30.

Wow, this is quite odd. As if you'd have the accident damage repaired, but not have the airbag repaired. Hope you get it sorted out.

The 2004 is now halfway to the minimum. I'd like to start collecting data on the Quest, to see how it compares to other minivans.

» login or register to post comments

The 2004 is now about 2/3 of

Submitted by mkaresh on Thu, 2007-09-06 13:33.

The 2004 is now about 2/3 of the way to the minimum, and the 2006 is nearly halfway.

» login or register to post comments

I have to ask...

Submitted by Low-PSI on Wed, 2007-05-16 08:15.

...how did Nissan determine that your car had been involved in an accident? Surely, if it had been, there would be some evidence. Are they claiming that only a "moderate to severe" accident could activate the airbag AND the seatbelt pretensioners?

» login or register to post comments

accident determination

Submitted by birdman on Wed, 2007-05-16 11:53.

They claim they did a visual inspection and downloaded information from the computer. There are scraps under my car which I believe are from driving down this long pot holed driveway a few times a week for horseback riding. My car has bottomed out quite a few times trying to avoid the huge holes in the gravel. Nissan will not provide me with the report to substantiate their findings. There was no accident....

» login or register to post comments

Black Box?

Submitted by Low-PSI on Sat, 2007-05-19 04:15.

Are Quests outfitted with Black Boxes? I know my '04 Ford E150 has one. If Quests do, then it should be simple, assuming events are stored, to determine what happened.

» login or register to post comments

The problem with Black Boxes

Submitted by mnemonicj on Sun, 2007-07-15 17:36.

The problem with Black Boxes is reading them. Your Airbag controller is a "Black Box" itself because it will show you important statistics of your vehicle 5 seconds before the crash including speed, throttle position, etc. but all of that information is provided in hexadecimal and can only be read if you know how to decode it.

Your lawyer may be able to subpoena that information from Nissan since you do own the Airbag Controller or any other computer that stores crash data in your vehicle.

» login or register to post comments